Information You Send Directly
Information entered into a search form, such as a name, phone number, or address, is sent to the third-party provider that supplies the results. Redlands Residents Directory does not keep a copy of those searches on its own servers. If you send a message, the mailbox receives what you choose to include and uses it to answer you.
Ordinary Technical Logs
Hosting systems may record an IP address, browser type, viewed pages, and timestamps. Those signals are reviewed in aggregate for uptime, security, and page-use trends. Basic analytics or advertising measurement may use cookies or similar tools where they are enabled.
How Limited Data Is Used
The purposes are to operate the pages, correct faults, understand general traffic, and improve the reference. Visitor lists are not sold, and individual user profiles are not built from this data.
External Records and Search Links
Pages link to San Bernardino County and California portals, A.K. Smiley collections, archives, courts, and third-party search tools. Each destination has its own privacy terms. That separate policy controls anything submitted there, including information entered into sponsored search results.
Who Can Process It
Hosting and technical service providers can process ordinary server logs. Analytics or advertising partners may receive the automatic signals described above. Disclosure can also occur when a valid legal process requires it; otherwise, the site does not disclose visitor information for a separate purpose.
Security and Retention
The connection is encrypted, and logs are retained only for the operational needs described above. Since there are no accounts, the site does not hold a password or user profile that could be exposed through an account breach.
People Under 18
The reference is intended for adults and is not directed to children. We do not knowingly collect personal information from anyone under 18. If a minor has sent information to the contact mailbox, ask through the Contact page and it will be removed.
Your California Privacy Choices
Qualifying California consumers may have rights under the California Consumer Privacy Act, Civil Code sections 1798.100 through 1798.199.100, including access, correction, deletion, and opt-out rights for covered business data. The California Public Records Act, Government Code Division 10, sections 7920.000 through 7931.000, governs records held by public custodians rather than by this reference. Because this reference keeps very little, a request usually means checking the contact mailbox and relevant logs, then removing what the site controls. Use the Contact page to ask. A deed, court file, voter record, or other public record held by a California, county, or city custodian is outside this site’s control; send a removal or correction request to that custodian.
Policy Changes
When this policy changes, the revised version will be posted here. Continued use after the posting indicates acceptance of the updated terms.